Support is a very important part of our software delivery – we know the value of having Inovas’ support staff available to assist and train our clients. Our business model incorporates ongoing proactive support as a fundamental component in our client relationships.
Inova provides support for HVMS and Signature through our online Help Desk system. Please log all support issues into the Help Desk and our support team will reply to your ticket shortly. Once you log a ticket request, our support staff is immediately notified of the issue. Access the HVMS Support Portal here.
Live Online Chat Support is available between 8:30 am and 4:00 pm Mountain Time.
We often utilize TeamViewer software when assisting our clients with real-time Support, allowing us to also view your computer and see exactly what you’re seeing. Click the link below to download TeamViewer: